“We want to double our profitability by 2030”, these or similar statements are all too familiar from board members and managing directors. However, in order to be able to actually implement them, they have to be implemented for the operational areas of the company.
The Operational Balanced Scorecard defines relevant KPIs and breaks down the corporate goals into the corresponding processes. In this way, target deviations are transparently identified in order to be able to improve them afterwards.
The candidus goal pyramid helps to structure the constant conflict of goals of the operational goals.
The target pyramid consists of the following elements:
- Basis – Quality and delivery reliability
- Performance – delivery capability, efficiency and capital commitment
- Excellence goals – innovation, growth, sustainability
The KPIs developed from this pyramid of objectives are adapted to each element of the process chain and thus measure the performance of a process. The analysis of the KPIs is the basis for the planning and control of procedures and processes as well as the basis for solution-oriented discussions and the identification of measures.
In order for you to achieve operational excellence, we work continuously on improving the KPIs. This also constantly optimizes the process chain and strengthens the internal customer-supplier relationship.